HOW CAN WE HELP YOU?
Welcome to Social Point support. If you have a question about a specific game select the game and platform from the menus on the right, and jump straight to the correct FAQ.
We’re always updating the support section based on your feedback, so if you can’t find the answer you’re looking for please let us know.
Dragon City — Sending gifts BugGo top
Description: Gifts cannot be sent correctly, since a error message or a white screen appears.
Status: We’re aware that the problem still persists, and we’re still looking for the solution of the bug.
This error only affects a tiny part of our whole base of users.
Nevertheless, our programmers are working hard on solving this issue in collaboration with Facebook.
Thank you very much for being so patient.
Also we would like to ask you to remain calm and polite since the members of the Support Team are trying to solve hundreds of issues per day. If players are being rude and offensive to us we preserve our right to not respond to their requests.